“Instrumental in closing”

We first met Richard back in the middle of 2018 when he requested to bring an interested buyer through our property, prior to it being marketed for sale. He had done his homework for the potential purchaser and had recognized that our property had a number of the attributes that they were looking for. We would not normally have entertained his request for a viewing, but his friendly, open and professional approach set us at ease with him.That purchaser was looking for a few other things, but when we did formally come to market, we had no hesitation in getting back in contact with Richard. Richard was a delight to deal with. We really did feel like he was working extremely hard for us, and in fact the purchaser had been looking at property with him for over three years. We feel he brings out that type of loyalty. He really aided in the negotiations and was instrumental in closing. He was always extremely professional, understanding, friendly and knowledgeable. We would unreservedly recommend Richard White to any potential vendor or buyer, and in fact, have already done so!! He’s also been tasked with finding us our next home!

Thanks so much for your efforts Richard.

I & J Holland, Remuera

“A simple choice”

“We originally met Richard from Harcourts when we were looking at buying in the St Marys bay area. Richard was an agent at a number of homes we looked at. Although we did not buy from him as he didn't have a property we wanted we were impressed by his service. He followed up on us every time and was always keeping us updated to what was coming on the market. Richard is a true professional really focusing on the client. Richard kept in touch. 3 years down the track we decided to sell our house in St Marys Bay. With the market being so hot we got approached by everyone wanting to sell our house. With our previous dealings with Richard it was a simple choice to go with Harcourts. Richard delivered by selling our house and making the process easy and stress free. His professionalism and commitment to getting us what we wanted was outstanding. We would highly recommend Richard to anyone if you require results!!”

— J & K Robertson, St Marys Bay

“Richard was very genuine”

“Richard did a wonderful job helping me sell my house by auction. I had already moved from Pt. Chevalier to Sydney which I thought was going to make the whole process very complicated. Richard soon made me realise that it could actually be done from so far away. He regularly kept in contact and explained every step. This was the first house I had ever sold and Richard was very approachable for me to ask my endless questions. He worked very hard to assess the market price and in three weeks we had a lot of interested, potential, buyers. I feel that Richard really was genuine in his promise to get the best price. He continued to work hard on auction day for an excellent result. I am now having him help me find a property to buy.”

- G Macgregor, Point Chevalier

“Only regret was we didn’t get him onboard sooner”

Selling a high-value property is not necessarily the same “colour-by-numbers” exercise as for properties in other segments of the market. The pool of potential buyers is smaller, and harder to reach out to in many respects. To start with, we tried the conventional approaches to selling our house: conventional real estate agents for the area, conventional places to spend on advertising. Neither of these strategies proved successful. Richard took the initiative to approach us about selling our property, which is in itself indicative of his willingness to make an effort in what he does. In fact, we found that his approach to the sales process was more akin to a professional sales team operating in any commercial environment, in any other industry. When Richard counselled us, we always felt that it had been after considerable reflection, that it was commercially sensible advice and arrived at with our interests in mind. We never felt that any stone was left unturned by Richard in either finding potential buyers, or following up interested parties.  He didn't just wait for the phone to ring. All the way through the process, he kept us well-informed and was willing to follow through any suggestions or ideas. He was a joy to deal with. He listened to us. He heard what we were saying, and knew his product (our house). There was no nonsense. No “caravans”. No timewasting. And in the end, Richard achieved a sale for us. Our only regret is that we didn’t get him on board when we first made the decision to sell our house!

- Herne Bay

“Can’t recommend Richard highly enough”

Richard was the vendor's agent when I bought my property, and he was an obvious choice when I needed to sell.  Richard has a very reassuring, professional, personable and persuasive manner.  I knew interested buyers would be in good hands with him, especially to explain some of the more complex aspects of the body corporate unit arrangement.  I trusted Richard to take care of the whole sale process, which meant it was stress free for me, and achieved a great result at auction after just two weekends of open homes.  I can't recommend Richard highly enough - he takes good care of all parties to the transaction, and his style is inimitable.

 K Ashcroft, Kingsland

“Exceeded our expectations in every way”

“We had spoken to Richard for about a year with regards to the sale of our home. We originally asked for his expertise because we were unsure of the value of our home, other agents had rather vehemently stated that $2m was the limit where we felt it was more than that, Richard agreed. We then had the great news that my wife was expecting so we put the whole process on hold. Richard kept us up to date on the market and continually kept in touch. When our son was born we had no hesitation in using Richard, he exceeded our expectations in every way, and we would highly recommend him to anyone! Thanks Richard”   

E & S Youseff, Herne Bay

“Impeccably professional”

“Richard we want to express our gratitude to you for helping us to sell our home.  The circumstances in which we had to sell were extremely difficult and time pressured. Throughout the process you were impeccably professional but also sensitive and empathic to our situation.  Not to mention patient!  For me this understanding was priceless. The net result is that the house was sold at auction for the price we wanted, to buyers who were entirely suited to the property. In a depressed market we have come out in a good situation and for that we are really thankful and relieved“

M & H , Avondale

“Helped every step of the way”

“We met Richard roughly 18 months ago while he was selling another property in St Marys Bay and he kept in touch. After showing us several homes in Herne and St Marys Bay, he managed to get a good idea of our requirements. We were staying at our daughters home, getting rather restless when Richard called us to say he had a property in St Marys Bay that he felt would suit us perfectly. This was an off market sale so allowed us time to view on several occasions and really get a good feel for the home and location. Richard helped every step of the way, meeting us on site with builders, designers and architects, I always felt we could pick up the phone and ask Richard for his help at any time. Thanks for unearthing our lovely home, we are very grateful for your service and patience and would recommend you to our friends and family.”

 - S & C Hart, St Marys Bay

“Impressed with his approach and diligence”

We first encountered Richard as the real estate agent for a house we were interested in. We were impressed with his approach and diligence - so much so we purchased the property. We were then in a position where we needed to sell our current property, and asked Richard to assist us in doing this. Again, we were impressed with how Richard went about marketing the property, getting good numbers through the open homes despite it being winter and therefore theoretically a tougher time to sell. Updates from Richard throughout the process were both timely (a text or call after an open home with numbers) and detailed - Richard made a point of visiting once a week to talk through all prospects. In the end, our property sold at auction for a price we're happy with and we're currently looking forward to moving into our new home. As such, we would have no hesitation recommending Richard to anyone considering selling their house.

 - D & C Malpas, Sandringham

“We are so happy and content”

It is a great pleasure to have you to sell my apartment and this is the quickest sale I've ever experienced.  It just surprised me and my wife and we are so happy and content.

Without your intelligence in dealing with the sales, it can't be done in such a remarkable result in such a short time. Thank you again.

K H Mak, Kingsland

“Our property sold for the best price possible”

We recently sold our investment property in Epsom with the help of Richard and team from Harcourts and were thrilled with the result.  We did plenty of due diligence when comparing agents in the area and listening to the benefits of listing with each one.  Richard simply stood out from the rest.  He had a wealth of experience, was very professional and listened to our concerns.  He worked within the time-frame we needed, always coming back with detailed progress reports and was thorough in following up each potential prospect.  As a result of Richard’s hard work we had an excellent turn out for our auction and I believe our property sold for the best price possible, in the current market.  I wouldn’t hesitate in recommending Richard to anyone buying or selling property and I hope we have the pleasure of dealing with him again in the future should we need a real estate agent.      

E & J Hulme, Epsom


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